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Working in teams – Lecture and reading from ETS TOEFL
Official Guide Book 4th edition
The lecturer talks about a research conducted by a firm to see the results
of its working teams on several projects. He says that the theory presented in
the reading passage was incorrect and somehow contradicted to what happened in
reality.
First, some team members got ‘free-ride’, which means that some members did
not contributed to the team’s work but received recognition. This also means
that people who worked hard in the team might not receive the recognition they
devoted. This idea contradicts the idea stated in the passage that the team
member could have better chance to shine.
Second, the passage says that the team can work more quickly in response to
the tasks assigned to the team. This is because team members have different
ideas that the responsibility of the team is spread over all its members.
However, the lecture says that in reality some projects handled by teams did
not move quickly. The reason was that the team needed to reach a consensus
after several meetings and discussions. This reality contradicts the idea of
the passage.
Finally, in the research, the firm found that there were some team members
who managed to become influencers. These influencers tried to persuade the team
to adopt their ideas as the idea of the team while the ideas of other members
were omitted or even not discussed in the team. The risk of this behavior is
that if the ideas of the influencers were wrong, the team would go to a wrong
direction. When projects failed, the blame was on all the members of the team.
On the contrary, the passage says that team members feel better to provide
decisions to the team.
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